Shipping Policy

At Green Growth, we aim to make your shopping experience simple, reliable, and convenient. This Shipping Policy explains how orders are processed and delivered.

1. Order Processing

Orders are processed after successful payment confirmation.

Most orders are processed and dispatched within 1–3 business days. Orders placed on weekends or public holidays may be processed on the next working day.

During periods of high demand, promotional campaigns, or unforeseen circumstances, processing may take slightly longer.

2. Shipping & Delivery

Once your order has been dispatched, it will be handed over to our designated shipping or delivery partner.

Estimated delivery time is generally:

3–7 business days after dispatch.

Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

Remote and certain non-serviceable locations may require additional delivery time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on the order, delivery location, or applicable promotional offers.

4. Order Tracking

Once your order has been dispatched, tracking information may be provided through the contact details associated with your order.

You can use the tracking information to monitor the status of your shipment.

Please allow some time for tracking information to become active after dispatch.

5. Delivery Delays

While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Courier or logistics issues
  • Public holidays
  • High order volumes
  • Incorrect or incomplete delivery information
  • Natural events or other unforeseen circumstances
  • Restrictions affecting a particular location

Green Growth is not responsible for delays caused by circumstances beyond our reasonable control.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information while placing an order.

If an incorrect or incomplete address is provided, delivery may be delayed, returned, or require additional shipping arrangements.

Any additional charges resulting from incorrect shipping information may be the customer's responsibility.

7. Failed Delivery Attempts

Our delivery partners may make multiple attempts to deliver your order.

If delivery cannot be completed because the customer is unavailable, the address is incorrect, or the shipment is otherwise undeliverable, the package may be returned to the sender.

Additional delivery arrangements may be subject to applicable shipping charges.

8. Damaged or Tampered Packages

Please inspect your package at the time of delivery.

If the package appears visibly damaged, opened, or tampered with, we recommend documenting the condition and contacting Green Growth through the available customer-support channels as soon as possible.

For damaged products, photographs or other information may be requested to help us investigate the issue.

9. Missing or Incorrect Items

If you receive an incorrect, incomplete, or missing item, please contact us through the available customer-support channels as soon as possible after delivery.

We may request your order details, photographs, or other relevant information to verify and resolve the issue.

10. Delivery Areas

We aim to deliver orders across serviceable locations in India through our available logistics partners.

Delivery availability may vary by PIN code. Certain remote or restricted locations may not be serviceable.

11. Changes to Shipping Policy

Green Growth reserves the right to update or modify this Shipping Policy when necessary.

Any changes will be reflected on this page with an updated “Last Updated” date.

Green Growth

Grow Better. Grow Naturally.